What this means for you
You do not need to do anything differently. You can continue placing your order and providing your prescription as usual.
Our commitments stay the same:
- No expected interruption: We are not planning to pause shipping, and we currently expect customers to continue ordering and receiving medications as usual.
- No tariff costs passed on to patients: SimplePills continues to cover applicable U.S. tariff costs, and we are not raising prices because of these changes.
- Shipment protection: If your package can't be delivered to you because of a shipping issue, including a customs issue, we can send a second package free of charge.
SimplePills is ready either way
We have already adapted to the new requirements, so we are ready whenever the change starts.
What changed
Only the date. On October 14, 2026, U.S. Customs announced that the process change planned for October 22, 2026 will now start on January 20, 2027.
The FDA's personal importation policy is not changing.
The bottom line
The date has moved to January 20, 2027, but nothing changes for SimplePills patients. We are ready, and our commitments stay the same.
For background, see What the October 22 U.S. Customs Changes Mean for Medication Shipments from Canada.